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Reviews from Real Customers


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Matt made me feel confident in his recommendations. The appraisals he carried out were beyond my expectations. I would highly recommend Claimlink and Fisher Diamonds to friends & family.

Tom P.

December 2023, via Google

I doubt that there is another jeweler who could have been better! I am overwhelmed with joy!

Thank you for returning my mother’s ring looking better than it ever has.

Pamela B.

May, 2023, via insurance satisfaction questionaire

Working with Alan Fisher for my jewelry claim was nothing short of first class! Alan’s professional, thorough, and most importantly caring approach throughout the process made it a stress free experience. Thank you Alan for all that you do!

Joe C.

May, 2022, via Google

The process of replacing my lost wedding ring went extremely well working with Alan Fisher. His expertise and attention to detail resulted in a very satisfying outcome. I highly recommend Alan Fisher and am grateful I was led to him.

Monique F.

February 11, 2022, via Google

Alan Fisher provided impeccable service as CLAIMLINK replaced an earring I lost earlier this year. The earrings were custom designed and quite intricate.  Alan assured me from the beginning that I was in excellent hands and would be quite pleased with the end product.  He kept me up to date every step of the way – even amidst all the pandemic madness.  I received the set last week and they look absolutely gorgeous and perfectly matched!  I could not be more pleased with the professionalism with which Alan handled the documentation, care in mailing expensive pieces back and forth and the final product!  Kudos to all at CLAIMLINK!  You are truly a gem to do business withsmile

Lauren R.

September 15, 2020, via Insurance Adjuster Survey and Certificate of Satisfaction

Extremely satisfied. Great job. Thank you.

Joseph D.

May 30, 2020, via Insurance Adjuster Survey and Certificate of Satisfaction

Excellent workmanship. Alan was very professional and friendly during the replacement process.

LeighAnn L.

March 10, 2020, via Insurance Adjuster Survey and Certificate of Satisfaction

A.H. Fisher Diamonds was fantastic to work with during this unfortunate process. They made the whole process easy, quick and personable. I would choose to work with Matt and Alan everytime!

Joseph W.

January 30, 2020, via Google

My fiancé and I have loved working with Alan. He has been prompt with communication and provided us with a beautiful replacement engagement ring. I would recommend Alan to anyone!

Alexander E.

November 23, 2019, via Google

My wife and I have had great experiences with Claimlink…service & workmanship are the best. They are a pleasure to work with.

Sean H.

November 18, 2019, via Google

It was a pleasure working with Alan! Alan was honest, insightful and provided many options to choose from in the design of my engagement ring. The ring was delivered timely and I was blown away when I received it… it was absolutely beautiful!!

Brenda E.

October 23, 2019, via Google

After losing my diamond out of my engagement ring, our insurance company recommended A.H. Fisher in Red Bank, NJ. The owner Alan went above and beyond for us by staying open an hour late to accommodate us. He was really helpful picking out the perfect stone and band. He had it ready on the day he said he would, and even delivered it to our home on a Friday night! He is a really nice guy, and I would recommend him to my family and friends! Thank you Alan for my beautiful ring!!

Jill A.

August 18, 2019, via Google

AGreat quality and prompt service!

Geraldine M.

August 1, 2019, via Insurance Adjuster Survey and Certificate of Satisfaction

Alan, many thanks for the great job and I appreciate the delivery prior to my leaving on vacation. Also, thank you for forwarding the appraisal to NJM for me. Regards, Jennifer

Jennifer M.

June 29, 2019, via Insurance Adjusters Survey and Certificate of Satisfaction

Alan and ClaimLink made this SUCH an easy process. Not only did I get my replacement – that was stunning. He personally came to my house to pick up and drop off everything – which made things SO MUCH easier for us. I am very pleased with everything from soup to nuts. I will definitely use Alan for future jeweler needs.

Sara M.

June 25, 2019, via Google

Everything was so easy! The jeweler came directly to my home and we were in contact about his arrival time. Was great because I have three young kids and made the whole process so much easier than going to a jeweler. I received my ring in less than two weeks and the new diamond is gorgeous and much nicer than the one I lost! Love it!

Keaton Z.

June 20, 2019, via Google

Alan from Claimlink was fantastic to work with. He went out of his way to accommodate my needs and desires. He is friendly, responsive, and professional. I’m thrilled with the final product. The best part is that I never had to leave my own home. Everything was able to be done by phone, internet, and FedEx. Having a prototypes shipped to my house to review was both exciting and fun. Receiving my new rings today made me so happy. Thank you Claimlink!

Amelia E.

June 1, 2019, Facebook guest post

Very professional and pleasant experience. The ring is beautiful!

Carrie W.

May 22, 2019, via insurnce provider Survey and Certificate of Satisfaction

Alan is an expert jeweler who does hi-quality work! He is honest and a pleasure to work with!

Tina J.

May 14, 2019, via Google

Alan is a pleasure to work with making the process stress free and smooth from start to finish. He is pleasant, knowledgeable, honest and professional. Alan met with us at our home each time making the process comfortable and convenient. Our replacement piece is absolutely stunning. We highly recommend Alan’s services.

Enza S.

May 10, 2019, via Google

I recently worked with Alan on an insurance claim. He made a very stressful situation (lost earrings) into a positive experience. His personalized service was amazing. I highly recommend his services and group!

Kelly H.

April 30, 2019, via Google

Very easy to work with

Brenda K.

March 25, 2019, via Insurance adjuster customer satisfaction survey

Alan was extremely helpful and tried his absolute best to replace my watch with the best quality he could find. Excellent Service.

Dennis A.

March 22, 2019, via Insurance adjuster customer satisfaction survey

Alan, the ring surpasses my expectations of what I thought I was going to get. Although I lost the sentimental value of the other ring, The beauty of this ring makes it a lot easier to deal with. Your reassurance and professionalism, put me at ease. Thank you again for a beautiful ring and I would highly recommend you to anyone Who needs a good honest Jewler, thank you again Alan.Tang

Tanglez Hair Design

March 8, 2019, via Google

Great service, everything was communicated clearly and ring turned out great.

Matt P.

March 8, 2019, via Google

Alan was a pleasure to work with. He was able to turn a negative into a positive after my wife’s engagement ring was damaged. He was thorough, honest and professional throughout. Our replacement product is stunning. I highly recommend him.

Mike M.

February 11, 2019, via Google

Mr. Fisher was very cooperative, patient and understanding during this very difficult process! This matter was also handled in a timely manner, taking into consideration it was holiday season and the busiest time of the year for all involved. Mr. Fisher’s expertise was obvious as well as his knowledge of the trade. I am very happy with my replacement ring.

Cheryl G.

January 11, 2019, via insurance survey and certificate of satisfaction

Alan Fisher is a very knowledgeable and professional jeweler that helped replace my ring. He have done an incredible work and delivered everything on time. I highly recommend him and can’t say enough good things about him and his work. Pleasure dealing business with you.

Lana C.

December 15, 2018, via Google

Dear Mr. Fisher,
I had to write to you to let you know how happy I am wearing the two rings that you made for me:
When I got the idea for a moonstone ring flanked by two diamonds, you were the only jeweler I contacted who had moonstones.  I made an appointment and when I came to your store, I was greeted by your son Matt and escorted into your office.  You spread out a whole selection of moonstones and helped me select the perfect one.  Next you showed me round diamonds, but you weren’t happy with the design until you showed me two oval cut diamonds that perfectly complimented the oval moonstone.  Because it was hard to visualize what the finished ring would look like, you sent me a computerized image and later showed me a wax model of the rose gold ring.  It only took two weeks and when I came to pick up my perfect ring, you gave me beautiful little ring box and an impressive folder with an appraisal.
Then I asked you if you could adapt one of the engagement rings I saw in your display case.  I asked if the center diamond could be replaced by a ruby, my other July birthstone. Natural rubies are rare and expensive and you knew I was on a budget.   You suggested a high quality Chatham lab created ruby and rose gold.  Once again I waited two weeks to pick up my perfect ring.  This time the appraisal was accompanied by a lifetime warrantee from Chatham.
You must have known that I have rarely stepped into a jewelry store, let alone purchased any jewelry.  My experience in your jewelry store left me feeling very special.  I will treasure my two birthstone rings and I have been singing your praises to all my friends.

Thank you so much,

Susan R

November 8, 2018, via Claimlink website contact form

Excellent service They were prompt, professional and provided everything including a new up-date appraisal and photo.  I would highly recommend them.

Cheryl D.

November 2, 2018, via policyholder satisfaction survey

Excellent job replacing my missing diamond.

Barbara S.

November 2, 2018, via policyholder satisfaction survey

Very professional and painless experience!

Tony M.

November 1, 2018, via policyholder satisfaction survey

I was shocked when I found out my insurance company was sending a jeweler to me for ring replacement but beyond happy that they did. The process was so simple, Alan was so helpful in helping me design a replica to my original ring and made it even better than before. Alan was professional and polite and so easy to work with. I am completely satisfied with the finished product and so happy to have my ring back on my finger! I can’t thank you enough.

Jamie C.

October 23, 2018, via Facebook

I started out doubtful that I would be satisfied with a replacement ring.Luckily my engagement ring was insured and I was sent to Alan Fisher. He helped me design a beautiful new ring! Alan is extremely knowledgeable and highly professional. Thank you for your guidance though this process.

Lynette C.

October 1, 2018, via Google

I couldn’t be happier with my ring! Alan made the whole process so easy, it was done quickly and it looks beautiful. I wouldn’t hesitate to use him in the future.

Carrie S.

September 25, 2018, via Google

I can’t express enough how impressed and happy I was with the service I received from Alan Fisher. I was devastated when I realized that the stone on my engagement ring had fallen off. I looked for it for days to no avail. So grateful that is was insured. Alan came in gave me my options and explained the process very professionally and made me feel super comfortable with his knowledge and ability to replace and fix my ring. I was so excited to hear from him, that my ring was ready to be picked up today. I was even more excited when I picked it up, it looks amazing and I am so happy that I was able to get it back so quickly. The service was excellent and professional. He kept me updated at all times regarding the process and made it unbelievably easy. I highly recommend Alan Fisher and Claimlink for any jewelry needs. Thank you again Alan, I truly appreciate all your help!

Denise G.

September 24, 2018, via Google

I was so pleased with Alan and Claimlink, he was at our home with in a week of notification and was very knowledgable . The ring was fixed and is beautiful as it was before. I would recommend Alan and Claimlink to all.

Beth K.

September 9, 2018, via Google

I would highly recommend Alan Fisher jewelers and Claimlink. Alan is very knowledgeable and responsive. His decades of experience and guidance added tremendous value to the process.

Stephanie M.

September 1, 2018, via Google

Alan Fisher is such a great jeweler and businessman! Not only did he replace the diamond I lost from my engagement ring, he replaced my white gold prongs with platimun prongs and made the prongs thicker and more sturdy without affecting the overall setting. He also replaced my diamond with a BETTER diamond than the original diamond I lost!! If Alan cannot find something very comparable, he will get a better diamond in grade, cut and clarity to replace what was lost. When I lost my diamond, I was heartsick. We searched and searched and searched. I felt so terrible about the whole situation. But Alan, along with the insurance company’s adjuster who referred me to Alan, really turned a bad situation completely around for us. I will always give him first shot at any future jewelry purchases I have! Alan communicates through the entire short process. I did not file my claim immediately, hoping my diamond would be found. After waiting several months, I filed my claim and literally had my gorgeous engagement ring back with in a 2 week period looking even better than when I purchased it!! Insurance companies should use him as he knows how to structure rings with larger diamonds so the diamonds do not come loose in the future. He’s literally helping the insurance companies by preventing future losses due to his knowledge of diamond settings. If you have a jewlery claim, by all means use Alan. I am thrilled with the results and my insurance company trusts him enough to refer only Alan Fisher as their “in-house” jeweler. Alan Fisher is who my insurance company relies on to approve diamond replacements from outside jewelers for their claims. I trust Alan Fisher implicitly. I have never had a homeowners claim in my life. We’ve paid our premiums for years and our insurance company showed their appreciation by referring Alan Fisher and making sure we were 100% made whole. Actually, due to Alan, we are 150% whole!! Thanks Alan!!!!

Jane D.

July 7, 2018, via Google

Dealing with Alan and his family was a fabulous experience and has to be one of the best jewelers I’ve dealt with in my entire life and I’ve dealt with many of them. Alan will stay in touch with you through the whole process if you getting a ring made, step by step. When he gives you a date on its progress he is always very accurate and stays in touch by texting you. Great family and we highly recommend this place. Our new location for jewelry.

Steven C.

June 30, 2018, via Google

I chipped the main diamond in my engagement ring and my insurance company referred me to Alan Fisher at Claimlink to handle the replacement. He presented me with the options I had and then he explained every step for the option I had selected. Alan communicated often and succinctly with me. He said that if I chose to work with him he could probably find a replacement diamond as good as, if not better ,than the one which I had chipped. He did just that!!! The diamond he found is terrific!! I would highly recommend Alan Fisher and Claimlink.

Elaine B.

June 27, 2018, via Google

My wife lost the diamond from her engagement ring and our insurance company connected us with Alan and his company. From our fist conversation he was incredibly thorough and explained every detail of the process to me. This continued with great communication via text, calls and email as each stage of the process was completed. We ended up getting a larger, better quality stone than before and my wife was thrilled with it. We were both very happy with the outcome and highly recommend.

Will B.

June 27, 2018, via Google

Service was excellent. It was great working with Alan, he was very informative explaining what was being done and made me feel very at ease having him repair my engagement ring. I would highly recommend Claimlink.

Kathleen M.

May 28, 2018, via Facebook

Claimlink was able to get an exact duplicate of my wife’s ring made. It is even better quality than what she had before. We are 100% satisfied with the process and service offered through Claimlink.

Brent B.

May 27, 2018, via Google

I couldn’t of had an easier seamless transaction with Alan! He walked me through every step of the way, even went out of his way to rush my earrings to make sure I had my item on Mother’s Day! You honestly feel like you are his only client!

Michele H.

May 15, 2018, via Facebook

I couldn’t of had an easier seamless transaction with Alan! He walked me through every step of the way, even went out of his way to rush my earrings to make sure I had my item on Mother’s Day! You honestly feel like you are his only client!

Michele H.

May 15, 2018, via Facebook

I had to have a duplicate earring made through my insurance company of an earring I lost. The guys at Claimlink made an exact replica of what I’d lost and did it much more quickly than I thought possible. Honestly, I couldn’t believe I can’t tell the difference between the one I gave them to copy and the duplicate they made. Also, they made the drive to my home to pick up the earring then returned the new set to me with a new appraisal with no inconvenience to myself whatsoever. It was outstanding customer service and I highly recommend Claimlink if you have any jewelry issues that need to go through your insurance company.

Laura L.

May 10, 2018, via Google

Wonderful & Professional the staff at A.H FIsher Diamonds, Claimlink’s sister company! Beautiful and appealing showroom. Alan is a joy to deal with , he took time to explain and educate me & my wife on diamond engagement rings . Highly recommend the services of Claimlink and  A.H. Diamonds in Red Bank

Michael C.

April 24, 2018, via Google

The ring looks great…Very satisfied.

M. M.

April 18, 2018, from Insurance adjuster customer satisfaction survey

Alan Fisher at Claimlink handled my insurance claim for replacement diamond earrings . Very professional, experienced and excellent service.

Deborah S.

March 20, 2018, from Insurance adjuster customer satisfaction survey

Alan Fisher waa very courteous and professional. The work on our wedding rings was great. They are perfect. I would recommend him to anyone who needs jewelry replaced or repaired. He is excellent.

Phyllis R.

March 1, 2018, from Google

Alan Fisher was very courteous and professional. The work on our wedding rings was great. They are perfect. I would recommend him to anyone who needs jewelry replaced or repaired. He is excellent.

Bryse E.

February 28, 2018, from Google

I lost my engagement ring and my insurance carrier recommended ClaimLink Jewelry Replacement. I received a phone call from Alan Fisher and he was very accommodating and drove to my house which was not in his area. I told Alan what I had lost and I picked out a new ring. My ring was delivered as promised yesterday to my home and it is gorgeous. Thank you Alan for all that you did.

Fran G

February 14, 2018, from Facebook

Alan and the rest of the ClaimLink team are wonderful! They turned what was an upsetting situation (my son threw out my engagement ring) into a very positive experience. Amazingly, they were able to make me an almost identical replica of my ring. I’m so appreciative!

Alex S.

February 2, 2018, from Google

Alan Fisher was wonderful. He was extremely knowledgable and informative regarding my diamond. He was punctual and was willing to meet with me at my home or office. He communicated via text and made this process extremely easy. I would highly recommend him.

Michelle K.

January 30, 2018, from Google

Thank you, for responding to my claim with care and commitment. My ring looks amazing, better then I could have imagined!!! When you contacted me and asked what I wanted in my replacement diamond and how I wanted it set in my ring you listened. I appreciate all you have done and now my ring is back on my finger!!!! Sincerely Andrea Stout PS I would highly recommend you and if needed would come to you again!!!

Andrea S.

December 10, 2017, from Google

Alan Fisher waa very courteous and professional. The work on our wedding rings was great. They are perfect. I would recommend him to anyone who needs jewelry replaced or repaired. He is excellent.

Steven S.

November 24, 2017, from Google

We had a very pleasant and positive experience with Alan Fisher of A.H. Fisher Diamonds.

We were put in contact with Alan to replace the diamond in our engagement ring and he was quick to set up a time where he could come to our house and evaluate our situation.

Alan showed us beautiful, certified diamonds that were top-quality.   He was very thorough in explaining the process with the insurance company, and very patient and professional with handling our concerns and questions.

Alan needed to add gold to the original engagement ring band and also replace the head. He advised that it would be ready in 3 weeks. Two weeks past and we received a call from Alan that the ring was ready. He offered to bring it to our house but we decided to pick it up. When we arrived, we were impressed with the variety of fine jewelry and gems that were displayed throughout his store.

Alan greeted us with a smile and presented us with our ring that is absolutely perfect.

We feel very fortunate that Alan handled our claim. If we could rate the jeweler, the process, the diamond and the store, they would all get 5 stars.

Kim & Bob M.

November 18, 2017, via email

Great to work with. Communication, experience, process, overall a great experience. Top notch team.

Scott B.

Oct. 2, 2017, from Google

Beautiful selection, knowledgeable staff and personalized service. Shopping at A.H. Fisher Diamonds is a pleasurable experience.

James R.

Sep 3, 2017, from Google

I absolutely love Alan! He’s so easy going and really listens to what you are looking for and want and gives you so many different options. Unfortunately he has had to replace my engagement and wedding rings as well as my husbands wedding band because we lost them. I wouldn’t go to anyone else to replace my rings. Thank you for all your help!

Dianna V.

Trustworthy. Responsive. Eye for Detail. Great Guy with Integrity. I needed to file an insurance claim for my diamond ring and was referred to A.H. Fisher Diamonds because of their reliable reputation. At first I was skeptical because I live in MA and the business is in NJ. But, after comparing with my local jewelers, I found Alan to be the only professional who strived to understand my preferences, giving me a variety of impeccable options, upgraded my diamond quality and not having to pull a dollar out of my purse! The process was incredibly seamless and I never had to leave my house. Plus…A.H. Fisher Diamonds is recognized by the Gemological Institute of America (GIA) – a big deal in the diamond and gemstone world. My ring is more perfect than I could have imagined. Alan Fisher is my Jeweler from here on out!

Karen S.

Ostober, 2022, via Google

My diamond replacement couldn’t have been easier. Communication with Claimlink Jewelry Replacement was always prompt and informative. I was kept in the loop about the status of my case and any questions or concerns I had were addressed expeditiously. What started as a traumatic loss ended as a satisfying solution. Many thanks to Mr. Fisher and his team.

Lynne L.

March 9, 2022, via Google

Alan Fisher did outstanding replacement work on my broken opal necklace. He kept me informed ever step.
Polly T.

March 2, 2021, via Google

The earrings and appraisal arrived today. They look beautiful and my wife is thrilled and relieved.

I want to thank you for your prompt correspondences and attention to detail.

John C.

September 15, 2020, via Insurance Adjuster Survey and Certificate of Satisfaction

Had to have the diamond in my engagement ring replaced and reset. Alan was wonderful to work with. Courteous and professional. His work is high quality and he stayed in touch with us through the entire process. Would highly recommend to friends and family.

Karen S.

April 6, 2020, via Google

Claimlink and the company that did the work on my ring both did a fantastic job. I will recommend both companies to my friends.

Marie F.

February 22 , 2020, via Insurance Adjuster Survey and Certificate of Satisfaction

Alan is a godsend- a true professional with immense attention to detail and excellent communication. I couldn’t have asked for more, thank you Alan!
Michelle G.

December 10 , 2019, via Google

Alan was wonderful through this whole experience! He gave me exactly what I wanted and dreamed of! The process was great because you knew step by step where we were with getting my new ring setting… definitely will be going back for future business! So professional and I’m beyond thrilled with my new ring!!! Thank you so much!!

Joanne C.

November 22 , 2019, via Google

Alan Fisher is one of the most professional businesspersons I’ve had the pleasure to work with. He replaced my wedding set that I unfortunately lost in August. His communications are prompt, his delivery, exact. He helped me choose my new rings, as I was somewhat overwhelmed with so many choices at stores and on the internet. He was very patient and guided me to several options before coming to my house where I picked my my diamond and the settings. I love, love my new rings! Thank you Alan Fisher!

Connie J.

November 8 , 2019, via Google

It’s beautiful! Thank you for the quick service!

Rhonda C.

August 27 , 2019, via Insurance Adjuster Survey and Certificate of Satisfaction

I needed to have my ring repaired and Alan made the process so simple. He kept me informed throughout and did not return the ring to me until he was 100% satisfied. My ring now looks as good as it did the day I got it, over 30 years ago. Thank you Alan!

Wendy C.

July 2 , 2019, via Google

Alan replaced my engagement ring setting and I couldn’t be happier. It looks way better than it did before and I absolutely love it! Scheduling and communication was really easy and he did wonderful work!

Allison E.

June 25 , 2019, via Google

Very fast response. No pressure. Good selection. Fast completion of work. Fast delivery of the final ring. Alan was a pleasure to deal with.

Charles F.

June 22 , 2019, via Insurance Adjusters Survey and Certificate of Satisfaction

Thank you Alan for making the process easy. We love the rings!

Daniel B.

June 10 , 2019, via Google

I cannot say enough good things about Alan Fisher and Claimlink. I met Alan through an unfortunate experience with another jeweler who damaged the center stone of my engagement ring. She refused to do anything about it and I was told that it would be very hard to prove in court. Needless to say I was devastated. My insurance company recommended Alan Fisher/Claimlink. However, I did go to several other jewelers so that I could compare, including a reputable establishment on 47th Street, NYC (the diamond district). No one’s diamonds compared to what Alan showed me. He really listened to me and had exactly what I was looking for when I went for my appointment. My center stone is now better than the original! I picked up my ring today and it is absolutely gorgeous. It looks brand new and the center stone is spectacular! Thank you so much Alan, you are now my only jeweler and I will recommend you to everyone I know!!!!!

Antonia R.

June 1 , 2019, via Google

My ring was just gorgeous! I loved the design and the quality was amazing! Its everything I asked for!

Michele R.

May 21 , 2019, via Google

It is my pleasure to highly recommend Alan Fisher in reference to his knowledge of the diamond business (and explaining it to me). He presented himself as a “true gentleman” and was a pleasure to deal with, making my decision easy.

Denise K.

May 15 , 2019, via Insurance adjuster customer satisfaction survey

Working with Claimlink was delightful, I always felt in good trustful hands. Alan patiently showed my husband and I all of our options and explained the process. The ring created for me is even more beautiful than I could have imagined. I would certainly work with them again.

Erica A.

May 13 , 2019, via text message

I must admit when my insurance company explained to me that I would not be using a local company for the replacement of my diamond pendent I was very uneasy. After the first contact with Mr. Fisher I felt totally comfortable with the process. He is very detailed oriented and very knowledgeable. He explained the process to me in detail and kept me updated where we were in the process. He went above and beyond to make sure I was satisfied with the quality of the diamond and the chain. I am very satisfied with Mr Fisher’s company and the way they processed this claim.

Sandy N.

May 6 , 2019, via text message

A very organized and seamless process. Completed ahead of schedule.

Edward and Barbara Z

March 25 , 2019, via insurance survey and certificate of satisfaction

Mr.Fisher helped me replace a ring I’ve lost.Professional and customer service are great, from beginning to end I was informed of every step and detail. He even made accommodations to come meet with me. Forever thankful

Melissa A.

March 21 , 2019, via Google

Very nice and called and let me know what was going on. Very beautiful piece I received.

Brenda M.

February 18, 2019, via Google

I was in contact with the jeweler Alan on our claim. I was informed on what was going to be happening at every stage of my wife’s ring on getting replaced. The shipping and repairs went through in a very timely fashion. I was just all around very impressed by the service and quality work that had been done. My wife was very happy with her ring when she received it. We all know happy wife, happy life.

Travis H.

December 30, 2018, via Google

After losing one of my diamond earrings, I was put in contact with Alan Fisher & Claimlink. He was very reassuring and professional. My experience during a very traumatic time was made easy with the service that was provided from start to finish.

Jacalyn K.

December 28, 2018, via Google

Thank You so much to the team at ClaimLink for helping me replace an extremely rare time piece. The constant updates on the search results made this process stress free. I highly recommend choosing Claimlink to assist with any Jewelry needs

Nikolas B.

December 13, 2018, via Google

Very friendly and professional. My experience during a very traumatic time was put at easy with the service that was provided from start to finish.

Nadia A.

November 6, 2018, via Google

Great service. Responsive and responsible

Adam H.

November 6, 2018, via Facebook

I lost the diamond in my engagement ring, and my insurance company connected me with Alan for the repair/replacement. Alan provided terrific service. His response was timely, he quickly scheduled time to meet with me in person, was knowledgeable, thorough and professional. Not only was the work done very well, but I received my ring back 3 weeks earlier than promised! I was very happy with the quality of the work and the service and can highly recommend Alan.

Jodie M.

November 4, 2018, via Google

I lost my engagement ring and was devastated. I thought the process of replacing it would be hard. But, on the contrary, Alan made the process so easy. He was so kind and really made me feel that I was important to him. The process was so easy and he was wonderful to work with. My ring is gorgeous and I am so happy!! Thank you Alan!

Jessica L.

October 17, 2018, via Google

Alan Fisher from Claim Link handled our claim professionally with a personal touch. My wife’s diamond engagement had been lost and she believed it could never be replaced. After Alan and I had several phone conversations discussing the options, he and I were able to convince my wife that, while the sentiment could never be replaced, a new ring was the right path. He gave us diamond and setting choices, his professional opinion and his personal insights based on years of experience. That combination helped make the process as painless as possible. He kept us up to speed every step of the way and it all came together as he promised. The ring is beautiful, and my wife loves it. A quality experience, so pleased. Thanks again.

Joe and Lynn K.

September 29, 2018, via Google

Alan is a professional and meets his timelines. He keeps you in the loop on the status of your ring. My wedding ring was damaged and had to be replaced. He also had my engagement ring cleaned and checked. Alan gave me a timeline and it was done a week early. It looks beautiful. Thanks for a job well done.

Nelinda P.

September 22, 2018, via Facebook

Fantastic service, quick turn-around, great advice and expert repairs.

Jon C.

September 10, 2018, via Google

I was devastated when I lost a piece of jewelry. Luckily it was insured and we worked with Alan for a replacement piece. Professional, seamless, reliable. My jewelry arrived today and I just had to call Alan to thank him for the great job he did.

Wendy J.

September 5, 2018, via Facebook

I cannot say enough good things about Alan Fisher. He was not only very helpful but reassuring in a very stressful time. We lost our engagement ring and our insurance company referred us to Alan. He assured me on our first call that he will do what it takes to make sure we are happy with the replacement ring. He was able to create a ring that was similar to the one we lost with a BETTER quality diamond. He has many sources for diamonds and was able to source about 5 diamonds for me within 2 days for me to take a look at. I’m sure he could have sourced more, if we didn’t find one we really loved. He also partners with a designer that can create any style you wish, and will show you a mock-up before they begin production.

Alan is very knowledgeable, and he will explain everything to you if you are not. Every time I called him, the phone is picked up by either himself or his son. If he is not available, he will still pick up and notify you himself that he is with another client and will call you back. Alan is very trustworthy. We live in California and his store is in New Jersey, so I wasn’t able to see any of the diamonds or designs in person. I trusted his opinions and sure enough, he came through. Needless to say, my fiancée was satisfied with the ring. Her sisters even say that the diamond is shinier than the one that we lost.

Alex S.

August 15, 2018, via Google

I can’t say enough about Alan and his team at Claimlink! Alan called me very quickly after I submitted a claim for my original engagement ring. Since my exact ring wasn’t replaceable Alan took the time to listen to me and find out what I wanted. Throughout the process he kept me updated via texts, phone calls and their email tracking system. If for some reason I didn’t respond right away he kept trying to get me to keep the claim moving in a timely manner. He sent me pictures of his design ideas. I loved his original design; and after approving it I received my new ring back within a short period. It’s beautiful, even better in person. Alan and Claimslink made a sad loss for me have a happy ending, and just in time for our 13 year anniversary. Who says 13 is an unlucky number. I wouldn’t have known about Claimlink if I hasn’t lost my ring, but now that I do I will use Alan and Claimlink for all of my jewelry needs and wants in the future. Thank you SO much for treating my loss as if it was yours; and for fulfilling the claim beyond my expectations!!!

Amanda C.

July 2, 2018, via Google

Great customer service, Allen was very good at communicating and figuring out what we needed/wanted and helping us through the claim process to get a new ring. My fiancée loves her new ring and it is exactly what she asked for.

Rich M.

June 30, 2018, via Google

Absolutely top class service. Alan was in constant touch with me regarding the replacement and was really helpful with his deep and expert knowledge. I can’t be more thankful for all the kind assistance he and his office has given to me. Thank you.

Nisarg T.

June 28, 2018, via Facebook

Through Claimlink I had the pleasure to meet Alan Fisher who was able to take care of a continual problem with diamonds falling out of my wife’s rings. Alan was able to reset the diamonds in a timely manner. Also followed up with me every step of the way remaining professional and pleasant.

Kenneth F.

June 27, 2018, via Google

My wife chipped her engagement ring. Alan did an excellent job in quickly replacing it. Highly recommend!

Steven G.

May 28, 2018, via Facebook

Wonderful customer service, workmanship, and quality. I was concerned about using a company so far away, (I live in 11 hours away). After my first phone call to Alan, I knew I was working with a knowledgeable & caring, professional. He kept me up to date through out the entire process, via phone/text/email, (what ever was easier for me). I would not use any other company than A. H. Fisher. I could not be more happy, 110% satisfied!

Christie J.

May 23, 2018, via Google

Alan gave my nightmare a beautiful ending! He made the entire process a total pleasure! He is quite accommodating, coming to my home and helping me to recreate my lost bracelet, then keeping me updated on the process, and then finally, delivering my new bracelet to me! Aside from losing my bracelet, the rest of the process was painless, thank you, Alan!! I highly recommend him and his company!

Joe C.

May 10, 2018, via Google

Alan Fisher from Claimlink is top notch! I had lost my diamond engagement ring while out doing errands and was devastated. I made a claim with my insurance company and they connected me with Claimlink to look into a replacement. I was impressed with Alan’s professionalism and knowledge from our first phone call. We met with him and he walked us through the process of choosing a new diamond. We completely trusted in him and his suggestions and the result is a stunning ring. He made himself accessible to us and answered any questions that we had. I would highly recommend him and Claim Link to anyone who is in need of repairing or replacing their diamond ring. Thank you Alan for an outstanding experience.

Karen B..

May 5, 2018, via Google

I was recently in the market for an aquamarine and the only thing I knew about jewelry is that it should come from a GIA jeweler. I looked for stores near me and found AH Fisher. What an experience! I was able to pick out the exact stone I wanted and then Alan gave me lots of options for settings. He offered his experienced opinions about what would work best and what might not work but then did what I wanted. When I went to pick up my ring I was amazed at its beauty. Jewelry design is both an art and a science and Alan is both an artist and a scientist. I was treated with courtesy and respect each time I visited the store and have since gone back for another ring.


May 1, 2018, Via Insurance adjuster customer satisfaction survey

The service was excellent, Alan Fisher was very helpful, my ring is beautiful!!!!

Kathleen V.

April 25, 2018, via Facebook

Simple and results were excellent. Highly recommend.

William F.

March 20, 2018, from Insurance adjuster customer satisfaction survey

Great service! My replacement ring was made to my specifications and I love it. Alan was always professional, informative and pleasant, and made the process so effortless. I told him what I wanted, and he delivered. It really was just that simple!


March 18, 2018, via Google

Alan Fisher made the experience of replacing my diamond engagement ring a pleasurable one…His knowledge and the information he gave me on diamonds was exceptional…I will gladly refer family and friends to Alan.

Catherine M.

February 27, 2018, from Google

I used Claimlink to repair my engagement ring because they were referred by my insurance agent. I was skeptical and nervous to send my precious jewelry through the mail to a stranger. After speaking to Alan on the phone several times, he explained the process and put me at ease. He made the process unbelievably easy, with every T crossed, and I dotted. He held my hand through every step, and low and behold, my ring came back restored to it’s original beauty. I would use them again and recommend him, without hesitation, to anyone who could use their service. Alan was responsive, thorough, professional, and seamless throughout. You can tell he’s done this for a long time, had thought of every detail to make it easy on the customer. Alan is passionate about his work and about delivering a quality product in a timely and stress-free manner. I highly recommend Alan Fisher and Claimlink.

Jackie C.

February 4, 2018, from Google

I lost my engagement ring which was pretty upsetting but Alan was extremely patient as he helped me select the replacement and guided me through the process. He was prompt for our appointments and kept me up to date with status. My experience with claimlink was excellent.

Victoria O.

January 25, 2018, from Google

Alan Fisher was a real pleasure to do business with; professional, courteous, always timely with appointments and promise of delivery estimates, and most important, kept true to his word. Provided several options for restoring ring and went out of his way to source uncommon gems to match originals. He made the whole process painless and we couldn’t be happier with the final product – the ring is more beautiful than ever. We will definitely do business with again. Thank You!

Cathy P.

January 21, 2018, from Google

Hello Mr. Fisher,

I would like to start by saying how professional and easy it was working with your company, I did not have 1% doubt in our transaction dealing from the west coast to the east coast.

I have never ever been through this experience, Mr. Fisher you made it super easy, I felt comfortable, its not easy dealing with sentimental losses, its not easy dealing with insurance companies, you made

it so professional and friendly that you have now earned a customer who has never walked in your store or stood face to face. I hope all business professional act in honesty and have knowledge in their field like you do.

I my self am a business owner, and I treat my customers the way I would like to be treated.

Mr. Fisher I want to Thank you for your kindness, You never made me feel like I was wasting your time, you answered all my questions and gave me knowledge on what I need. I’m greatly satisfied.

We are more then happy in our decision, You have earned my trust, Your on my list to contact first anytime we need anything.

Thank you

Albert S.

Sep 20, 2017, via email

The service that I received from Alan at Claimlink was truly remarkable. He made what is a very emotional event of losing your wedding ring so much less stressful. From the first day I spoke to him to the day I received my new ring was literally 2 weeks! The whole process was very simple and I was so pleased with his prompt, friendly and quality service. He came to my home and showed me rings that looked similar to what I had lost, I was able to choose the style and he explained everything in detail. He kept me in the loop every step of the way via email. The finished product was absolutely beautiful! He is all about great customer service, providing a quality product and making sure that the customer is truly happy with the results. I can’t say enough good things!

Pam N.

Sep 4, 2017, from Google

We lost a valuable piece of jewelry.  Alan advised us on the best approach, and then took over coordination with the insurance company.  He was able to get a replacement within a few days, showed and discussed several pieces with us and concluded the project within two weeks.

Needless to say we are grateful for his quality attention to this matter. He turned an emotional issue into a very successful solution,

We strongly recommend A.H Fisher Diamonds and Claimlink.

Sal V.

Claimlink follows through on its promises – getting a piece of heirloom jewelry replaced with an exact replica is incredible. And, you’re kept updated throughout the process. They even come to you to discuss it and show you the design. Incredible experience!

Marlene P.

from Facebook